Enterprise SaaS Decommissioning Infrastructure
Kauri turns your historical vendor data into a frozen, offline, searchable archive — so finance can cancel the subscription and legal, compliance, and ops still have the records they need.
First integration: Zendesk.
What an archive looks like
A Kauri archive opens in any browser — your team navigates it the way they always did, just without the live system underneath. Below: a sample Zendesk ticket from an Acme Inc. archive, extracted March 2026.
Hi team — we were charged twice for invoice #98421 on Friday. Order placed Mar 7, second charge appeared Mar 9. Can someone confirm and refund the duplicate? Statement attached.
Hi Sarah — confirmed the duplicate. Issued a refund of $1,247.50 against the original payment method; you should see it in 3–5 business days. Sorry for the trouble!
The problem
Organizations routinely spend $10,000 to $100,000+ per year on SaaS subscriptions they no longer actively use — kept alive purely to preserve historical access.
You can't cancel Zendesk because legal still searches it. You can't cancel HubSpot because finance still pulls invoice history. You can't cancel Asana because no one trusts a CSV export to survive a lawsuit.
The result is recurring software cost paid solely for the right to look something up six months from now. The industry built two decades of onboarding infrastructure and almost nothing for safe exit.
The product
Kauri generates a permanent, self-contained, operationally familiar archive of your SaaS environment — readable in any browser, decade after decade, with no live system required.
The archive runs from a USB stick on an air-gapped laptop. No live API, no subscription, no internet required — by design, not as an afterthought.
Threading, attachments, tags, users, organizations — preserved exactly as they appeared in the original system. Not a CSV dump. Not a transformed dataset.
Every file is SHA-256 hashed; the manifest is optionally signed. An auditor can verify that nothing has been altered since the day of extraction.
The archive doesn't depend on Kauri either. Open format, plain files, embedded SQLite, no proprietary runtime. Yours, forever.
How it works
Trust
Finance teams need invoice history. Legal teams need defensible records. Compliance teams need retention continuity. Operations teams need institutional memory.
Kauri is designed so all four can sign off on the cancellation — not by trusting us, but by trusting verifiable properties of the archive itself.
Join the waitlist
We're starting with Zendesk and expanding from there. Tell us which SaaS you're trying to decommission — we'll reach out when the connector you need is ready.
Or book a call with the founder if you'd rather talk first.
Frequently asked
No. Backup tools preserve data. Kauri preserves the operational environment around the data — threading, navigation, search, attachments, relational context. The difference is whether your archive feels like a CSV dump or like the original system, frozen.
Your archive keeps working. It runs in any modern browser, requires no internet, and depends on no Kauri-hosted infrastructure. The format is open and versioned. That's a design constraint, not a marketing claim.
That's the design target. The archive uses static HTML, plain CSS, vanilla JavaScript, embedded SQLite, and plain files for attachments — no framework runtimes that go obsolete. As long as a browser exists, the archive remains accessible.
Every archive includes a SHA-256 manifest covering every file, plus optional Ed25519 signing for cryptographic chain-of-custody. A bundled verify tool re-hashes the archive and reports discrepancies. Kauri does not itself guarantee regulatory compliance — that remains your organization's responsibility — but it gives your auditors verifiable properties to work with.
Extraction runs locally on your machine. We never ask you to transmit a raw API key. If you choose hosted archive retention later, that's optional and explicit — the default product is fully local, end-to-end.
Zendesk first. CRM (HubSpot), conversation (Intercom, Help Scout), and project management (Asana, Basecamp) connectors next, prioritized by waitlist demand. Tell us what you need on the waitlist form — that's how we decide what to build next.